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The Emotionally Intelligent Manager

The Emotionally Intelligent Manager

How to Develop and Use the Four Key Emotional Skills of Leadership

by David R. Caruso, Peter Salovey

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appears in Emotional Intelligence.

We have long been taught that emotions should be felt and expressed in carefully controlled ways, and then only in certain environments and at certain times. This is especially true when at work, particularly when managing others. It is considered terribly unprofessional to express emotion while on the job, and many of us believe that our biggest m...

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Emotional Intelligence
Try This Instead

Not sure if this is the right fit?

Consider Emotional Intelligence by Daniel Goleman. Recommended by 8 sources.

Emotional Intelligence reads like a brisk popular-science tour, opening with vivid contrasts between a 'rational' and an 'emotional' mind. Early chapters use clear case examples that make emotional skills—self-control, empathy, social awareness—easy to talk about. The most useful part is the plainspoken vocabulary and practical anecdotes that help frame workplace and personal conflicts. The main limitation is its heavy reliance on anecdotes and broad claims; the book sometimes races past scientific nuance and repeats points, so readers seeking tightly sourced technical depth will be frustrated.

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The Emotionally Intelligent Manager

The Emotionally Intelligent Manager

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